# Hays Communications > Hays Communications is a business telecommunications and IT services provider based in Lubbock, Texas, serving companies throughout West Texas and eastern New Mexico since 2001. The company designs, installs, and supports business phone systems (VoIP, cloud-hosted, and on-premises), IT consulting and network security services, telecommunications equipment (Avaya, ESI, RingCentral, GoTo), and ESI ePhone hardware — for organizations ranging from single-line offices to large hospitals and call centers. Owner/operator Brad Hays has 35+ years of business telecommunications experience. Phone: (806) 747-4297. Location: Lubbock, TX 79423. Hours: Mon–Thu 8am–6pm, Fri 8am–5pm, closed Sat–Sun. Primary service region: Lubbock, Amarillo, Midland, Odessa, Abilene, and the surrounding West Texas / South Plains / Permian Basin area, plus parts of eastern New Mexico. ## Company - [Home](https://www.hayscomm.com/): Overview of Hays Communications' business phone and IT services in Lubbock, TX — company background, service philosophy, brand partners (Avaya, ESI, RingCentral, GoTo), and the West Texas markets served. - [About Us](https://hayscomm.com/about-us): Background on Hays Communications, founded in 2001 by Brad Hays, and the company's approach to combining national-provider resources with small-business customer service. ## Services - [Phone Systems](https://hayscomm.com/our-services/phone-systems): Installation and support of on-premises, hosted, and VoIP business phone systems, including voicemail, call center software, and data/video cabling; sells and supports Avaya, ESI, RingCentral, and GoTo systems. - [Products](https://hayscomm.com/our-services/products): Telecommunications equipment and phone products — GoTo, Avaya, ESI, and RingCentral systems — plus phone line replacement options to help businesses cut costs on legacy phone lines while keeping existing equipment if desired. - [IT Services](https://hayscomm.com/our-services/it-services): IT consulting, network security and cybersecurity solutions, maintenance, troubleshooting, and 24/7 monitoring for business networks and technology infrastructure, including outsourced IT support for small businesses. - [ESI ePhones](https://hayscomm.com/our-services/esi-ephones): Sales, installation, and support of ESI ePhone enterprise IP phone models (ePhoneX, ePhone8, ePhone4x, ePhone3) for small and medium-sized businesses. ## Service Areas - [Amarillo, TX](https://www.hayscomm.com/service-areas/amarillo-texas): Business phone system and IT services for Amarillo-area companies across healthcare, professional offices, construction, retail, education, and multi-location businesses. - [Odessa, TX](https://www.hayscomm.com/service-areas/odessa-texas): Business phone system and telecommunication services for Odessa companies, including VoIP deployment, IT support, and industry-specific solutions. - [Midland, TX](https://www.hayscomm.com/service-areas/midland-texas): Business phone system provider serving the Permian Basin, including energy/oilfield operations, healthcare, law firms, and multi-location businesses in Midland. - [Abilene, TX](https://www.hayscomm.com/service-areas/abilene-tx): Business phone systems, IT services, ESI ePhones, and telecom equipment for Abilene and Taylor County businesses, including Clyde, Merkel, and Tuscola. - [Plainview, TX](https://www.hayscomm.com/service-areas/plainview-tx): Business phone system installation and support for Plainview and Hale County communities, including Hale Center, Abernathy, Petersburg, and Kress. - [Post, TX](https://www.hayscomm.com/service-areas/post-tx): Cloud-based and on-premise business phone systems for Post, TX businesses, including agricultural operations, retail, healthcare, and educational organizations. - [Levelland, TX](https://www.hayscomm.com/service-areas/levelland-tx): Business phone systems for Levelland and South Plains communities, including Sundown, Whiteface, Morton, Littlefield, and Brownfield, with emphasis on agriculture and multi-industry support.